2 posts tagged with "Customer Success"

Sprint S15 — Expansion Opportunity: which existing customers are ready for an upsell conversation

July 24, 2026 · 2 min read

Sprint S15 brings Expansion Opportunity — the mirror image of Churn Risk (Sprint S14): the RevOps dashboard now shows not just which existing customers are at risk of leaving, but which ones are ready for an upsell conversation — before that momentum fades.

Sprint S14 — Churn Risk & NDR: which of your existing customers are wobbling right now

July 23, 2026 · 2 min read

Sprint S14 brings Churn Risk & NDR: the RevOps dashboard now shows not just who you're winning, but which existing customers are at risk of leaving — before it's too late.